ChargeInsight RCM LLC — Medical Billing & Revenue Cycle Management Services
Effective Date: January 1, 2025 | Last Updated: June 29, 2026
These Terms & Conditions ("Terms") govern your access to and use of the website located at https://www.chargeinsightrcm.com (the "Site"), and the medical billing, coding, credentialing, revenue cycle management, virtual assistant, virtual scribing, and related business services (collectively, the "Services") provided by ChargeInsight RCM LLC ("ChargeInsight RCM," "Company," "we," "us," or "our").
By accessing the Site, engaging our Services, or providing your contact information to us, including your mobile telephone number, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree with these Terms, please discontinue use of the Site and do not engage our Services.
ChargeInsight RCM LLC provides medical billing, medical coding, provider credentialing, revenue cycle management, virtual assistant, virtual scribing, customer support, and related administrative and business process outsourcing services to healthcare providers, medical practices, and healthcare organizations. The scope of Services provided to a specific client is governed by a separate written services agreement, statement of work, or engagement letter between ChargeInsight RCM LLC and the client.
Information contained on the Site is provided for general informational purposes only and does not constitute a binding offer, professional advice, or a guarantee of specific results.
Our Services are intended for licensed healthcare providers, medical practices, healthcare organizations, and their authorized representatives. By using the Site or engaging our Services, you represent that you are at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the entity you represent.
ChargeInsight RCM LLC offers an SMS/text messaging program to communicate with current and prospective clients. Users may receive SMS messages regarding medical billing services, credentialing, revenue cycle management, customer support, appointment reminders, and business communications, including communications related to medical billing, coding, credentialing, virtual assistant, virtual scribing, and other related business services.
Our SMS program is limited to business and operational communications related to our Services. We do not use SMS to send unrelated marketing or promotional content, and we do not share SMS opt-in data or mobile information with third parties for marketing purposes.
By voluntarily providing your mobile phone number to ChargeInsight RCM LLC, whether through our Site, a sign-up form, a verbal request, or another method, you expressly consent to receive SMS text messages from us related to the categories described in Section 4 above.
By providing your mobile phone number, you agree to receive SMS messages from ChargeInsight RCM LLC regarding our services. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. View our SMS Terms & Conditions and our Privacy Policy for more information.
SMS consent is not a condition of purchasing any service. You may engage our Services without enrolling in our SMS messaging program. We maintain records of SMS consent, including the date, time, and method by which consent was obtained, for compliance and recordkeeping purposes. We honor all opt-out requests promptly and will remove you from our SMS messaging list upon request.
Message frequency varies depending on your interactions with ChargeInsight RCM LLC and the nature of the Services you have requested. Message frequency may include, but is not limited to, periodic appointment reminders, billing and credentialing updates, customer support follow-ups, and general business communications.
Message and data rates may apply to SMS messages sent or received in connection with our SMS messaging program, depending on your mobile carrier and service plan. ChargeInsight RCM LLC is not responsible for any charges imposed by your wireless carrier.
Reply STOP to opt out at any time. Upon receipt of a STOP request, we will send a one-time confirmation message and discontinue further SMS communications, except as required to confirm your opt-out.
Reply HELP for assistance. Upon receipt of a HELP request, we will respond with information on how to contact our support team, including our customer service phone number and email address.
You may also contact us directly using the information provided in Section 18 ("Contact Information") to request removal from our SMS messaging program.
Clients engaging our Services agree to:
Fees for Services are governed by the applicable services agreement or engagement letter executed between ChargeInsight RCM LLC and the client. Unless otherwise specified in writing, invoices are due upon receipt, and late payments may be subject to applicable late fees as outlined in the governing services agreement.
ChargeInsight RCM LLC complies with HIPAA where applicable. Where we receive, access, or process Protected Health Information ("PHI") on behalf of a covered healthcare provider, we operate pursuant to a Business Associate Agreement ("BAA") consistent with the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and its implementing regulations.
We implement administrative, physical, and technical safeguards designed to protect the confidentiality, integrity, and availability of PHI and other confidential business information. Our SMS messaging program does not transmit PHI via text message; SMS communications are limited to general business communications, appointment reminders, and administrative notifications that do not contain protected health information.
All content on the Site, including text, graphics, logos, and software, is the property of ChargeInsight RCM LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on the Site without our prior written consent.
The Site and general informational content are provided "as is" and "as available" without warranties of any kind, express or implied. ChargeInsight RCM LLC does not warrant that the Site will be uninterrupted, error-free, or secure.
To the fullest extent permitted by applicable law, ChargeInsight RCM LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or general informational content, except to the extent such limitation is prohibited by law or superseded by a separate written services agreement governing specific engagements.
You agree to indemnify, defend, and hold harmless ChargeInsight RCM LLC, its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your violation of these Terms, your misuse of the Site, or your violation of any applicable law.
ChargeInsight RCM LLC reserves the right to suspend or terminate your access to the Site or SMS messaging program at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to our business interests. Termination of a specific Services engagement is governed by the applicable services agreement.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of laws principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Wyoming, unless otherwise agreed in writing by the parties.
We may update these Terms from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Terms on this page with an updated "Last Updated" date. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Terms.
If you have any questions, concerns, or requests regarding these Terms, our SMS messaging program, or our Services, please contact us at:
| Company | ChargeInsight RCM LLC |
| Website | https://www.chargeinsightrcm.com |
| info@chargeinsightrcm.com | |
| Phone | (307) 225-3339 |
| Address | 30 N Gould St, Ste R, Sheridan, WY 82801, USA |